Return/Refund Policy

Our standard delivery timeframe in the US is we will ship the product the day payment clears. The item will be shipped fully insured, and priority overnight if the package value is over $5,000. If under $5,000, we will ship two day priority. All of our packages are insured.

Exchanges will be evaluated on a per-case basis. Please contact us at at admin@nwtimepieces.com if you are interested in a trade or exchange.

If a product we ship you is not functioning as descrived, or you feel has been misrepresented, contact us within 2 days of recieving the item. We will evaluate returns on a per-case basis.



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Cancellations: Under all circumstances if the buyer cancels an order before the item has been shipped there will be a 4% cancellation fee deducted from their order to cover credit card fees incurred. While we understand that orders might need to be changed sometimes, we are unable to do it free of charge after the charge is processed.

Orders which are refused at delivery will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.

Vintage

Vintage

Modern

Modern

New Arrivals

New Arrivals

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